Synergy is the ability of a group to be more than the sum of its parts. Emphasized best through our commitment to in-house education, it is one of our greatest strengths, helping us to deliver world-class standards of hairdressing, world-class standards of service, choice and convenience to every client. 


Consider: to graduate from apprentice to stylist, new hires must take a minimum of three educational classes every week for 18-months. Then, after graduation, they take clients part-time, while continuing to learn in weekly advanced cut or color classes for a further 12 months. 


By completing this program, the apprentice becomes a full-time stylist and reaches a new plateau of educational opportunities: presentation and teacher training. The teacher training prepares stylists to be a new teacher of the apprentice-training program (the program they had to pass to become a stylist); the presentation training prepares stylists to become part of our Artistic Team, which features new trends and techniques at hair and beauty shows around the world. And once these skills are practiced and mastered, the stylist can become an instructor of presentation or teacher training themselves, now teaching others to teach or to present.  


Aside from the career development this gives to the individual, as a team this commitment to work together, to learn from each other, share with each other, help each other be better and better at what we do, fuels our culture of education, which in turn creates the continuity, consistency, excellence and integrity that makes us an industry-leading, multi-award-winning brand.